MARK WICKLUND J.D.

Senior Business Executive
Cross-Functional Experience & Cross-Industry Expertise

Highly qualified Executive offering more than 28 years of experience in Business & Sales Management and Development in diverse industries. Results-focused and effectual leader with proven ability to turnaround or strengthen companies. Talent for proactively identifying and resolving problems – reversing negative sales trends, contract compliance, controlling costs, automating business practices, maximizing productivity, and delivering multi-million dollar profit increases. Advanced computer skills. Strength in:
• Crisis communication and public speaking
• Contract Negotiation
• Expert in Organizational Behavior
• Proven sales experience in winning business from the competition, as well as growing existing business to strategic plan expectations
• Prior experience managing technical personnel and complex projects
• Solid management / leadership skills
• New Business Development
• P & L Management, Ability to manage multiple, simultaneous projects and work streams
• Networking & Relationship Building
• Negotiation and Public Relations
• Commands Critical Analytical Skills
• Excellent communication (written and verbal) skills
• Training, coaching, presentation, Trade Show, communication, process development, analysis and problem solving
• Contract compliance
• Internal/External Auditing
• Hands-on expertise in manufacturing, quality assurance, and CRM
• Successful track record of strategy development and execution and productivity Enhancement
• Team Leadership & Collaboration
• Cutting Edge Computer Skills & Internet Technologies
• Key Account Management, Account Planning and Governance
• Direct Sales & Reseller Partnerships
• Consultative & Solution Sales
• Exceptional Organization and Strong attention to detail.
• Experience managing, recruiting, and retaining outstanding technical talent
• Excellent interpersonal, presentation, facilitation and training skills with experience administering training to small and large groups
• FCPA/SEC- In-House, Corp Governance / Compliance
• Thorough understanding of financial statements
• Experience in building, developing, and motivating a world-class team with the best talent possible
• Strict adherence to company policies and procedures
• Experience with HIPPA

PROESSIONAL EXPERIENCE

10/2003 - Present Def-Dawg Recording Studios & Productions LLC, Boise, ID
CHIEF EXECUTIVE OFFICER
Was recruited by investment firm for its investors to provide all business facets and start-up services for a state of the art recording studio and production facility in Boise, Idaho.
Key Achievements:
• Built a state of the art recording studio from the ground up in less than 10 months.
• Surpassed all expected sales goals by 140% in the first 3 months
• Designed and delivered break-even sales in 2 months.
• Negotiating sale of Studio for investors at 300% profit in less than 1 year.
• Contract Compliance
2/1976 - Present Chicago Consulting /Wicklund Consulting, LLC Boise, ID
Chief Operating Officer& Director of Sales & Development
Recruited in 1976 in Chicago, Illinois to serve clients in Chicago, Seattle, Boise, Iowa, Indiana, Nebraska, New York, Washington, Alabama, and California, as Business Development and Sales Communication specialist, and contract compliance, responsible for 150 employees.
Key Achievements:
• A Company after consulting achieved 186% of its sales quota grew sales to $4 million within 6 months and positioned itself #1 in its marketplace.
• Another company experienced $2.8 million in revenue; sold 2 of the first five units in North America of a newly released, cutting-edge e-commerce business solution we designed.
• Opened a completely unworked territory, surpassing all sales goals.
• Redesigned sales strategy and business practices for a large helicopter company which culminated in a 295% raise in productivity within 12 months.
• Turned around company in Bankruptcy and made them profitable by retooling sales, and business practices.
• Provided strategy to many companies in mergers and acquisition to attain and always surpassed their goals.
• Managed total IT retrofit for a large T-shirt manufacture that received 192% revenue gain in less than 10 months.
9/1999 - Present Boise State University Boise, ID
Adjunct Professor
3/2000 - 3/2003 PSINet, Inc. Formerly Metamor Worldwide, Boise Idaho
VP & Director of Sales & Business Development
Recruited for the business, of a unworked seven state area, to raise sales, design sales strategy, negotiate and make sure there was contract compliance for the for life cycle software development provided to large companies and state/federal agencies, responsible for 250 sales persons.
Key Achievements:
• Developed organizational sales plan strategy which provided 236% Raise in sales for the company.
• Exceeded all goals set by company and was given bonus on several occasions.
• Negotiated multi-million dollar software projects saving millions of dollars.
• Instituted new business practices saving over 5 million dollars for the company.
• Was Responsible for eliminating life cycle software development for state agencies and converted them to change their business practices by using canned software, resulting in millions of dollars saved to the company and its clients.
• Designed and implemented the standard procedure when answering a RFP or RFQ proposal reducing costs by 76%.
• Reengineered several clients sales infrastructure resulting in million of dollars saved.
• Designed and implemented the use off shore software programming and transferring said code overnight resulting in millions of dollars saved.

11/1999 - 3/2000 Robert Half International Inc. Boise, ID
DIVISION DIRECTOR OF SALES & BUSINESS DEVELOPMENT& MANAGEMENT RESOURCES
Recruited to Liaison between Robert Half and other companies Board of Director's, Chief Executive’s, Information, and Financial Officer's, regarding the integration of financial, information technologies, project management and professional staffing in order to raise sales.
Key Achievements:
• Raised sales in less than 3 months 57%.
• Designed strategy to implement IT headhunting and placement resulting in substantial revenues.
• Designed and implemented standard procedures for sales and business practices resulting in substantial revenue raise.
• Designed marketing plan resulting in substantial raise in client growth.
• Negotiated higher commissions with Companies resulting in substantial raises in revenue.
• Exceeded my quotas

3/1986 - 11/1991 MLTI Industries Seattle, WA
PRESIDENT & CEO & DIRECTOR OF SALES & BUSINESS DEVELOPMENT
Recruited by investment firm to make profitable and or sell eight Subsidiaries: Tile & Interiors Plus INC., Wellwick Audio Inc., Computronix, ComputerLand owned by Blue Sky Industries,), American Flooring, , Drake Software, etc.
Key Achievements:
• Merged two companies which are still operating successfully.
• Turned 3 companies around by designing and implementing cash flow management, sales & marketing strategies resulting in millions of dollars in revenue saved for investors.
• Managed Bankrupt company to be profitable and later sold for substantial profit to investors.
• Designed and implemented 2 companies going public, resulting in substantial revenues for investors.

3/1983 – 3/1986 Pacific Stereo owned by Continental Broadcasting System (CBS)
REGIONAL SALES MANAGER
Recruited to raise sales revenues and liaison between company and employees and to raise employee morale.
Key Achievements:
• Designed and implemented assumptive sales & marketing strategy that raised retail sales 176% in less then 90 days.
• Won trip to Hawaii for performance twice.
• Designed a personnel standard resulting in raise of morale correlating to millions of dollars in revenue.
• Designed and implemented new concept retail stores resulting in millions of dollars in revenue.
• Designed and implemented polices company and responsible for 176 stores, 1750 employees

3/1972 - 2/1976 Chicago Fire Department/Arlington Ambulance Chicago, IL
Paramedic EMT A
EDUCATION

Doctorate JD (1998)
Valparaiso University School of Law, Valparaiso, Indiana
Extensive training in Business Law & Communications. President, Non-Traditional Law Students Association, American Trial Lawyers Association, Native American Bar Association, Computer Liaison to Faculty and Library Research
PhD/MS in Communications/Organizational Behavior (Awaiting publishing Conferral) 8/2006
University of California at Davis, Davis, California
Extensive training in Business Communication. Instructor, Undergraduate Communication Courses, Computer Consultant and Faculty Liaison, Computer Services, Mediation Clinic
BS Speech Communications (1994)
Syracuse University, Syracuse, New York
G.P.A. 3.52/4.0, Cum Laude, National Honor Society, Dwight Winkleman Scholar, University Computer Consultant/Liaison to Faculty, Undergraduate Teaching Assistant (Taught Interviewing, Public Speaking, and Argumentation). Developed Interactive CD-ROM Testing Module
Bachelor Credits
University Of Nebraska at Lincoln, Lincoln Nebraska

TECHNICAL SKILLS
• All Microsoft and WordPerfect Software including Lotus Notes
• Crystal reports
• Statistics
• Data Base, EDP and enterprise, ADP
• CPA and accounting modules
• Financial planning
• Securities licenses 63, 21
• Real estate, 1031 exchanges
• Real estate, 1031 exchanges
• Six Sigma Methodology
• Sales CRM software packages (ACT, Siebel, and SalesLogix etc.)
• Twenty-first Century Lawyer, Abacus, Time-slips
• Oracle, PeopleSoft, Lawson
• LAN and WAN data networking
• PC specialist
• Dale Carnegie Sales Methodology
• Solution Sales
• Quicken/QuickBooks

Personal characteristics:
- Driven with a high-energy level
- Passion for winning through excellence
- Enthusiastic and dedicated with unquestioned integrity
- Analytical and articulate
- Team-oriented
- Strong motivator and respectful