871 WestBriar Ct
Mobile, AL 36609
251-342-8918
Verdell W. Crawford

Information Technology Executive

Visionary and goal oriented Information Technology Senior Executive with over 10 years of demonstrated experience in planning, developing, and implementing cutting edge information solutions to address business opportunities. Develop strategic plans for local and worldwide implementation and operation of client services, product support, quality assurance, and training. Initiate and support strict budget controls addressing company need and promotion of growth. Adept at crisis management, trouble-shooting, problem-solving and negotiating. Advance company and departmental positive image through public presentations. Experience in joint application development, benchmarking, capacity planning, project and resource planning, cross-functional team training. Masters Degree in Information Technology.

Areas of Expertise
Leadership Acquisitions/Mergers Profit&Loss
Training/Mentoring Vendor Management Budgeting
Team Building Internet/Intranet/Extranet ERP
Security/Disaster Planning Groupware/Data/Voice CRM


Selected Achievements
* Developed Criterion Reference Test (CRT) process from zero to completion within three months
* Increased teacher accountability to 100% with real time access to data
* Successfully implemented McAleer Nextgen Local School Accounting System with 65% of schools converted in year 1.
* Successfully implemented Terminal Services access to Nextgen System resulting in users having real-time access to the system with 99.9% uptime without downtime that previously 75% of users were having.
* Wrote successful Federal Grant provided by Workforce Investment Act (WIA) for Mobile Works to provide 90% of the Technological Services to Alabama Career Center Clients
* Created WIA Portal System for Alabama Career Center that tracks users and provides real-time statistics.
* Created custom questionnaire system for Mobile Works that builds a database of information provided by clients. This system is the only one of its type in use in the State of Alabama.
* Received Certificate of Merit from Southern Association of Colleges and Schools and the United States Sports Academy for creation and implementation of Distance Learning Education Technology and Documentation thereof.






Verdell W. Crawford

(continued)
Experience

Management Information Systems Sr. Systems Analyst and Administrator
Mobile County Public School System, 504 Government St. Ste. 201a, Mobile, AL
(251) 221-4561 (4/98 to present)
Negotiate Vendor Contracts and Establish RFP guidelines and Assist in IT Budget and Acquisition of Funds through Education Grants. Also perform as backup to the Director of District Technology Support Services. Instruct Computer Operators and Technicians in daily functions. Research, Analyze/Test, and Recommend purchase of hardware and software needed for the District. Developed and Implemented IT Plan to Wireless Connect all sites (largest wireless WAN in state of AL). Developed County IT Policy and Chair County IT Security Committee and Write Web-Based Programs using VB, Java, Flash, HTML, ASP, and PHP. Design and Administer MCPSS Fixed Asset System, Intranet, and Extranet. Design and Develop Reports for Payroll, A/P, Budget, and GL (Crystal Reports and Cognos). Design and Develop Modules and Reports for Student Data using Test Trax, STSS, Confluent. Maintain Multi-User SQL RDBMS (Access, Lawson, Lockwood, Cognos, and Crystal Reports). Develop E-Learning Applications for Faculty and Staff (Macromedia Suite). Maintain and Develop McAleer Accounting System Server and User Modules. Maintain and Administer 110 server sites (Novell 4.x, Win 2K/2K3, Unix) and Maintain and Administer Exchange Server Email network consisting of nearly 8000 users (Exch. 2000). Administer WAN connecting all sites with a TCP/IP backbone to Central Office (DS3 wireless) and Administer and Maintain Firewall and Proxy/Filter Servers (Unix and GNU Linux). Provide Administrative Level Support to Field Technicians.
Selected Achievements:
* Developed Criterion Reference Test (CRT) process, resulting in 100% accountability for teachers and students providing the basis for the Transformation Schools
* Developed and Implemented Electronic Mail into the District. Before I arrived email was not in use within the District. Now 100% of the personnel use email and are able to access email from outside the District.
* Provided Analysis and Information leading to E-Rate Funding. As of year 2004 MCPSS as received 414,937.60 for Internal Connections, 1,411,983.30 for Internet Access, and 2,155,266.44 for Telecommunication Services.


Chief Technology Consultant
Crawford Technology, a Hewlett-Packard Business Partner, Mobile, AL
(251) 342-8918 (9/92 to Present)
As CTC for Crawford Technology and Founder, I set out to make a difference in Technology. With a proven background in Technology, I was approached by HP to perform consultancy in the southern region. I championed Crawford Technology to become the only minority owned and operated consultant group in Alabama to be a HP Business Partner. As CTC I also championed the process to become a Department of Defense Contractor and registered with CCR. Supervised Multi-Million Dollar contracts and lead analysts and engineers. Provide services to a range of clients from small businesses to fortune 500 companies.
Site: Mobile Works/Alabama Career Center/WIA (3/96 to Present) Mobile, AL
Develop desktop and online applications. Train staff and clients on the use of applications both desktop and web-based. Write grants for Alabama Career Center via Workforce Investment Act. Develop custom client questionnaire and tracking system with administrative interface and real-time statistics. Develop intranet portal system aiding clients in job search. Develop online resume system for clients to send resume to potential employers. Provide supervisory and technical expertise to staff via knowledge transfer. Provide and support at multiple sites; servers, workstations, printers, routers and switches.



Verdell W. Crawford

(continued)

Site: E. I. Dupont -Stein Mill (9/95 to 3/96) Axis, AL
Supervise technicians and engineers and Project Lead for 1.2 mil Contract.
Designed Corporate WAN Infrastructure (Axis, AL; Beaumont, TX; Wilmington, DE). Corporate and Individual Training on use of Novell 3.12, Win95, NT and MS Office. Troubleshooting of network software, communication (TCP/IP), and Ethernet connections. Oversee Setup, Configuration, and Installation of Servers, Workstations, and Printers. Developed single sign on process that incorporated all sites on the WAN. Developed application modules that would let engineers share workspace and ideas.
Site: Regions Bank (1/94 to 9/95) Mobile, AL
Maintained operation support and troubleshooting of CICS-MVS (IBM 3270). Automated branch clients to main online services. Provided operations support to employees using LAN/or CICS-MVS (Novell 3.11/IBM 3270). Assisted in the redevelopment of ATM analyzation system (Cobol command-level/Hogan). Assisted manager in employee policy and operations procedures.
Site: CPSI (9/92 to 1/94) Mobile, AL
Provided tech supt., programming and entry for CPSI Healthcare Payroll and Inventory System. (CPWare Unix). Traveled to various locations providing LAN administration/or installation (LANtastic/for Windows, Windows for Workgroups 3.11, Novell Netware, and Unix). Traveled to various locations to instruct employees on the use of new software or installed systems (DOS, Windows, Macintosh, and Unix). General data cleanup, statistics, and data analysis.
Selected Achievements
* Wrote successful WIA grant to fund 90% of Alabama Career Center Sites.
* Developed and Implemented Portal System in 4 Alabama Career Center/WIA/Mobile Works Sites resulting in real-time 100% tracking and usage.
* Key in transition and redevelopment of ATM resulting in a 50% increase in customer usage.
* Provide web-programming to over 20 e-commerce sites resulting in growth ranges from 10% to 70%.


Director of Network and Telecommunication Services
United States Sports Academy, One Academy Drive, Daphne, AL
(251) 626-3303 ext. 103 (3/96 to 4/98)
Recruited as Coordinator of Network Services, I was promoted to Director after a successful creation and development of an OS/2 telecommunications system resulting in a savings of $500k for the organization.
Network Director and Supervisor 3 local and 19 international employees (Singapore, Bahrain, Botswana). Novell Netware 3.12, Windows NT Server 3.51, Database, Internet, and E-Mail Management. Direct IT Support Staff and Contract Employees in day to day functions. Developed online applications for Distance Learning Students. Designed Central Data Center Hub for Distributed Processing of voice, data, and imaging. Maintained Multi-User RDBMS and Developed Reports using CAMS. Developed “ease of use” Transcript and Student Reporting. Designed better flow of data. Developed and Implemented Proprietary Email System in Compliance with International Standards and Maintain USSA Telecommunications Network and Satellites. Install, maintain/replace, and supervise computer equipment in campus lab and offices. Design IT Infrastructure for compliance locally and internationally. Maintained 2.7 mil budget and negotiate vendor contracts and compliance. Research, Explore, Analyze/Test, and Purchase hardware and software needed for network. (Local/Intl) Maintain software licenses and monitor compliance. Maintain inventory and accountability for all computer hardware and peripherals. (Local/Intl) Reside on USSA Computer and Technology Committee as a liaison to the President.
Selected Achievements
* Wrote successful Compaq grant to supply computers to oversea sites.
* Developed and Implemented Email System to USSA faculty, staff, and students with a savings of over 250k
* Successful creation and development of a OS/2 telecommunications system resulting in a savings of $500k


Verdell W. Crawford

(continued)

Skills

Microcomputer Languages
VB/VB.net, COBOL, SQL, C, C#, PHP, ASP, JAVA, HTML, and ActionScript
Operating Systems and Environments
DOS, Windows 9.x, NT, 2k/2k3, XP, Mac, Linux, IBM Main, CICS-MVS, AS400...
Networking Environments and Protocols
Novell Netware 3-5.x, WinNT/2k/2k3, Unix, TCP/IP, IPX/SPX, NetBeui, NetBIOS...
Packages, Editors, and HTML
MS Office Suite 97/2k/2k2, Adobe Photoshop , Macromedia MX Suite, MS FrontPage 2k, MS Project 2k/2k3, Visual Studio.Net


Education

Capella University, pursuing PhD in Organization and Management with a Specialization in Information
Technology Management
Northwest University (formally Northwest College), MS in Information Technology ‘02
LaSalle University, BS in Computer Information Systems ‘96


Other Training and Affiliations

Novell CNE/CNA, Windows Server 4.0/2K/2K3 MCSE Training, Cisco CCNA Training, Visual Basic.Net Training, ADO.Net Training, ASP.Net Training, Member of AETA, Government Management Information System (GMIS), Experts Exchange, TechRepublic Advisory Board (former), MCPSS Technology Committee, Web Committee and IT Security Committee (Chair), Leadership Mobile Class of 2003, Kappa Alpha Psi Fraternity, Inc., Blacks in Government (BIG), Chairman Information Technology Committee-United Way, Board Member of Securing Our Neighborhoods, Volunteer Mobile, Mobile United, and Civitan International